Privacy Policy - Kallol Mumbai

Welcome – Thank you for visiting our website. Your privacy is of utmost importance to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used in our site.

We, Kallol Mumbai, as a Charitable Trust shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Donations made once cannot be Cancelled, Refunded or Transferred.

information that Kallol Kali Mandir Trust, collects and receives, including information related to your past use of Kallol Kali Mandir donation and services. This policy does not apply to the practices of companies that Kallol Kali Mandir Trust does not own or control or to people that Kallol Kali Mandir Trust, does not employ or manage. The privacy statement covers the following;

We will not knowingly use information collected on this website to others in ways different from what is disclosed in this statement. Kallol Kali Mandir Trust collects information from our users at several different points on our website. For purposes of this Privacy Statement, “Personally Identifiable Information” refers to information that can directly identify an individual; for example, such information may include an individual’s name, mailing address, phone number or email address.

We use IP addresses, with the help of a business partner, to analyze trends, administer the website, track users’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to Personally Identifiable Information.

We employ the use of cookies. By accessing kallol Mumbai website, you agreed to use cookies in agreement with the Kallol Mumbai Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Puja services & donation to temple : In order to donate online or order Puja services through this website, a user has to provide required personally identifiable information. This information is used for billing purposes, with the help of our service provider (the bank which is providing us the payment gateway facilities) and to perform desired Puja services. If we have trouble processing an Puja service request, we do not use the contact information to get in touch with the user

Presently, we do not provide any third party advertisement on our website. No third party interference is yet allowed and hence there is no question of collecting any information from third party from our website. In future, if we allow advertisement on this website with authorized permission, we will decide on the collection of private information by third party or use of cookies by third party. The necessary information will be mentioned in this place.

Presently website is not collecting user information from third party. Only in case of Payment Gateway, the bank (who so ever provides the payment gateway services for online transaction) collects very critical information like Credit card or debit card number, Expiry date of credit card or debit card, Credit card or debit card holders name, amount deducted from their credit or debit account and any other relevant information which is must for online transaction. These information are collected by payment gateway service provider and these information along with your contact information may be stored with payment gateway service provider. Kallol Mumbai stores your contact information and amount you donate or pay for various Puja services. The payment gateway service provider sends the transaction number to Kallol Mumbai website on completion of payment procedure along with status of transaction (like success, cancel or error).

Established users may occasionally receive information on our Puja calendar, any special Puja. Out of respect for the privacy of our devotees, we present the option to not receive these types of communications. Please see our opt-out options below.

Users need to provide their Personally Identifiable Information when they book any online Puja services and donation for the purpose of performing Puja on their name. We use Personally Identifiable Information (such as your name, telephone number or email address) to communicate when they have questions, concerns or related to Puja service they booked online. If you contact us, we may or may not delete your emails to us.
We do not share your information with third party except you provide while payment transaction to payment gateway service providers. Use a credit card processing company to bill users for goods and services. These companies do not use Personally Identifiable Information for any use other than credit card processing; however, we will not be responsible or liable for use of the information required by credit card companies in contravention of their policies, contractual obligations or general good business procedures.
We may only use your Personally Identifiable Information when that is needed for the third party to provide the services like sending Puja Prasad / Bhog or any puja related communication / material through courier.
Addressing Legal Issues-Further, we provide Personally Identifiable Information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. Further, we believe it is necessary to share Personally Identifiable Information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

Devotees must provide accurate and correct contact information (name, postal address, e-mail address, phone number, Gotra) etc while opting for Online Puja Booking services or providing donation. On providing wrong information if we are unable to perform your puja, then we are not at all responsible for the act. We provide Puja services by name & Gotra only if you provide the correct information.

This website contains links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our website and to read the Privacy Statements of each and every website that collects Personally Identifiable Information. This Privacy Statement applies solely to information collected by this website.

This Privacy Statement may change, and use of information that we gather now is subject to the Privacy Statement that is in effect as of the time of use. You are responsible for periodically checking our Privacy Statement. You may opt-out of any posted change to our collection, use or disclosure of your personal information by sending an e-mail admin@kallolmumbai.com or info@kallolmumbai.com. If we make minor changes to this Privacy Statement, the changes will be immediately effective upon posting the revised Privacy Statement to the website. If we make material changes to this Privacy Statement or in how we will use or collect your Personally Identifiable Information, we will prominently post a notification on our website of the changed Privacy Statement ten (10) days prior to implementing the change. The date at the bottom of this Privacy Statement is the date that the Privacy Statement is effective.

Kallol, Goregaon, Mumbai will use your information in accordance with the Privacy Statement that is currently in effect. If you have any questions about the security at our website, you can send an e-mail to admin@kallolmumbai.com or info@kallolmumbai.com.

This policy is effective as on date : 20.08.2025